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✧ Age of Ymir
Getting Help
Age of Ymir · Support & Troubleshooting

Getting Help

Running into client errors, patch issues, lag, or setup problems? This page covers the most common fixes (with step-by-step guides) and points you to the right place to get help fast if you're still stuck. Our Discord community is more than happy to support.
Client IssuesPerformance & LagDiscord Support

Client Issues Client Issues

Always ensure the following is ran as an Administrator.

  • Age of Ymir.exe, Setup.exe, OpenSetup.exe or the Age of Ymir Launcher.exe.
  • Set the Graphics API to DirectX 9 in Setup.exe.
  • Right-click Age of Ymir.exe → Properties → Compatibility → set to Windows 7 or Windows XP SP3.
  • Enable Run as Administrator for both Age of Ymir.exe and Age of Ymir Launcher.exe.
  • Avoid installing in Program Files. Preferred directory: C:\Games\Age of Ymir or C:\Age of Ymir.
  • Keep updated with the latest patches via the Age of Ymir Launcher.exe.

Insecure Software Detected

  • Anti-cheat systems might be falsely flagged by antivirus.
  • Add the game folder, Age of Ymir.exe, and Age of Ymir Launcher.exe to antivirus exceptions.
  • Optionally, submit these files for Microsoft Malware Analysis.

Gepard Shield Issues (init d3d or GRF)

  1. Open Age of Ymir Launcher.exe Launcher Icon
    • Set Graphics API to DirectX 9.
    • Choose proper resolution and graphic device.
    • Uncheck Full Screen.
    • Adjust or disable Sound Mode.
    • Select "Delete all RO-related settings (Factory Reset)".
  2. Install the game outside Program Files.

Illegal Software Warning

  • Some mouse/keyboard software may trigger false positives.
  • Close such programs before launching the game.

Gepard Cannot Validate License

  • Check your internet connection.
  • Add exceptions in your antivirus/firewall for game files.

Low FPS / Freezing on Windows 10/11 with NVIDIA

  • In NVIDIA Control Panel > Manage 3D Settings > Program Settings (for Age of Ymir.exe):
    • Set Max Frame Rate: 60 FPS
    • Monitor Tech: Fixed Refresh
    • Preferred Refresh Rate: Application-controlled
    • V-Sync: Use the 3D application setting

1.1.1.1 App by Cloudflare (Fixes Lag & Improves Latency)

Experiencing lag, high ping, or unstable gameplay? Try using the 1.1.1.1 App by Cloudflare — it's a free, lightweight DNS tool that helps stabilize your connection and reduce latency.

Why use the DNS app?

  • Faster, more stable internet
  • Improved privacy and DNS security
  • Optimizes routing to AoY game servers
  • Available for Windows, macOS, Android, and iOS

DownloadDownload the 1.1.1.1 App (Cloudflare)

Installs in under a minute. No advanced setup needed.

Setup Setup for HD/4K/8K Displays (dgVoodoo)

For high-resolution monitors, use dgVoodoo to improve compatibility and scaling.

Installation Installation

  1. Download dgVoodoo 2.79.3 from the DownloadDownloads Page.
  2. Extract into your Age of Ymir directory (e.g. C:\Age of Ymir).
  3. Copy these files from the extracted folder to your Age of Ymir directory: D3D8.dll, D3D9.dll, D3Dlmm.dll, DDraw.dll, dgVoodooCpl.exe, dgVoodoo.conf.

Configuration Configuration

Forcing Dedicated GPU on Laptops

If you're using a laptop with both integrated and dedicated graphics (e.g., Intel + NVIDIA), follow these steps to ensure the game uses your dedicated GPU:

  1. Configure NVIDIA Control Panel (for NVIDIA GPUs):
    • Open NVIDIA Control PanelManage 3D settingsProgram Settings.
    • Click Add and select Age of Ymir.exe (or browse to your game folder). Also add Setup.exe or OpenSetup.exe if present.
    NVIDIA Control Panel - Add Setup.exe
    • For each program, set Preferred graphics processor to High-performance NVIDIA processor.
    NVIDIA Control Panel - Force GPU Processor
    • Click Apply and close the control panel.

    Note Note: For AMD GPUs, use AMD Radeon SettingsSystemSwitchable Graphics and set the game to High Performance.

  2. Configure dgVoodoo Control Panel:
    • Close the game if it's running. Run dgVoodooCpl.exe from your Age of Ymir directory.
    • In the General Tab: Set Adapter(s) to use / enable to your dedicated GPU. Set Scaling mode to Stretched, keep Aspect Ratio. Ensure Windowed is selected if you prefer windowed mode.
    dgVoodoo General Tab Configuration
    • In the DirectX Tab: If you want to use real DirectX instead of dgVoodoo's wrapper, enable Disable and passthru to real DirectX. Set resolution to your monitor's native resolution. Disable dgVoodoo Watermark. Enable Force VSync if needed. Click OK to save.
    dgVoodoo DirectX Tab
  3. Verify GPU Selection in Game Setup: Run Setup.exe or OpenSetup.exe. In the Graphics tab, select your dedicated GPU (e.g. "NVIDIA GeForce GTX... [dgVoodoo TnL HAL]") and click OK.
OpenSetup Graphics Device Selection

Launch the game and verify GPU usage in Task Manager or your GPU monitoring software.

Fix Small UI on 4K

Right-click Age of Ymir.exe → Properties → Compatibility → Change High DPI Settings:

  • ✔️ Override high DPI scaling behavior
  • Select: System (Enhanced)

Custom Resolution Use dinput.ini for Custom Resolution

If you want to override the RO window size or position, create or edit dinput.ini in your game folder:

; Override RO window position and size.
; Ignored if WindowWidth = 0 or WindowHeight = 0.
; Command line switch: -wX,Y,Width,Height
WindowPosX =0
WindowPosY =0
WindowWidth =1920
WindowHeight =1080

Ensure WindowWidth and WindowHeight are set to match your desired resolution.

Setup for Special Characters

To display non-English characters:

  1. Copy dinput.dll and dinput.ini into your game folder.

Warning Note: Skip this step if the files already exist.

2. Edit dinput.ini and set:

CodePage = 65001
  • 51932 = Japanese · 51949 = Korean · 51950 or 51936 = Chinese · 1251 = Russian · 65001 = Unicode / All Languages

3. Save and launch the game.

Grayworld GRF

If your PC has limited performance:

  1. Download graymap.grf from the DownloadDownloads Page.
  2. Move graymap.grf to your Age of Ymir directory.
  3. Launch the game.
Simplifies all maps to grayscale, improving rendering speed and performance.

General Issues General Issues

Failed Patch

  • Close and restart the patcher.
  • If still failing after a few tries, wait a bit — server issues may resolve on their own.
  • Open a Support TicketSupport Ticket on our DiscordDiscord if the problem persists.
  • If Age of Ymir Launcher.exe hangs, end the process via Task Manager.

LUA Errors: Homunculus or Mercenary AI

Best Regards Best Regards!

Troubleshooting can be a journey of patience, persistence, and learning. Thank you for taking the time to resolve your issue with us.

If challenges arise again, this page will always be here to guide you. For further technical assistance, you are always welcome on our DiscordDiscord server.

Kind regards,
The AoY Team.